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Friday 10 December 2010

HRM611 Complete Solved Midterm Paper For Success

HRM611

Midterm Solved Paper.

Fall 2009

Question No: 1 ( Marks: 1 ) - Please choose one
Which one of the following is the process of focusing on the stimuli that are important, large and intense?
► Retrieve information
► Positive reinforcement
►Overt perception
► Perceptual selection

Question No: 2 ( Marks: 1 ) - Please choose one
All are the characteristics of the group EXCEPT:
► Share common goals
► One sided interaction
► Belonging to the group
► Define themselves as members


Question No: 3 ( Marks: 1 ) - Please choose one
People of a religious sect, neighborhood, same caste and same profession are members of:

► In group
► Out group
► Emergent group
► Secondary group


Question No: 4 ( Marks: 1 ) - Please choose one
 A good contributor to positive attitudes is:

► Pessimism
 ►Optimism
► Being a millionaire
► Low job satisfaction

Question No: 5 ( Marks: 1 ) - Please choose one
According to the need theory of motivation, unsatisfied needs motivate us until they:
► Become satisfied
► Become frustrated
► Lead to working hard
► Lead to self-esteem


Question No: 6 ( Marks: 1 ) - Please choose one
A major purpose of feedback is to tell a person:

► How well he or she communicates the true self
► How well he or she has performed
► The difference between right and wrong
► When it is time to enhance self-esteem

Question No: 7 ( Marks: 1 ) - Please choose one
 A person who develops a strong work ethic will automatically:

► Be strongly motivated
► Be qualified for a supervisory position
► Behave in a highly ethical manner
► Develop a learning-goal orientation




Question No: 8 ( Marks: 1 ) - Please choose one
People most likely to be creative when they are motivated primarily by the:

► Potential financial reward for being creative
► Satisfaction and challenge of the work itself
► Fear of job loss for not being creative
► Opportunity to obtain creative idea

Question No: 9 ( Marks: 1 ) - Please choose one
 Intrinsic motivation contributes to creativity because it:


► Satisfies the need for recognition and other awards
► Helps the problem-solver conform to the right way of thinking
► Provides the facts needed for creativity
► Enables the problem-solver to streamline the task

Question No: 10 ( Marks: 1 ) - Please choose one
All of the following are examples of self defeating behaviors EXCEPT:

► Fear of intimacy
► Fear of rejection
► Losing temper
►Proactive

Question No: 11 ( Marks: 1 ) - Please choose one
A person can get benefit from criticism to overcome self defeating attitude by:

► See yourself at a distance
► Ask for clarification and specifics
► Decide on a response
► All of the given options
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Question No: 12 ( Marks: 1 ) - Please choose one
Unwanted behaviors between males and females at workplaces defined as:

► Gender-based harassment
► Gender discrimination
► Gender bias
► Harassment

Question No: 13 ( Marks: 1 ) - Please choose one
Conflict at work place and family can reduce through all of the following EXCEPT:

► Flexible work schedules
► Dependent-care programs
► Compassionate attitudes toward individual needs
► Conservative attitude

Question No: 14 ( Marks: 1 ) - Please choose one
When working to achieve a win-win solution to a conflict, it is most effective to use:

► Competition
► Confrontation and problem solving
► Compromise
► Forcing

Question No: 15 ( Marks: 1 ) - Please choose one
The most recommended way of resolving conflict is _________ and problem-solving.
► Confrontation
► Competition
► Forcing
► Compromise

Question No: 16 ( Marks: 1 ) - Please choose one
All of the following are barriers to effective communication EXCEPT:

► Feedback
► One-way communication
► Different interpretation of words
► Mixed signal from sender
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Question No: 17 ( Marks: 1 ) - Please choose one
All of the following are suggestions for improving your listening skills EXCEPT:
► sympathize with the speaker
► empathize with the speaker
► Maintain eye contact with the speaker
► Paraphrase the speaker

Question No: 18 ( Marks: 1 ) - Please choose one
The flow of information with people on the same level in an organizational hierarchy called:
► Vertical communication
► Horizontal communication
► Grapevine communication
► Network communication

Question No: 19 ( Marks: 1 ) - Please choose one
Ahmad communicates clearly and convincingly disarms conflicts to builds strong personal bonds. Ahmad is very good in:

► Musical intelligence
► Choosing easy projects to avoid conflict
► Delegating
► Relationship management

Question No: 20 ( Marks: 1 ) - Please choose one
A manager who shows consistency between his or her words and actions develops a reputation for:
► Self-confidence
► Walk the talk
► Emotional intelligence
► High energy

Question No: 21 ( Marks: 1 ) - Please choose one
A typical act of a servant leader should be to:
► Work for a salary no higher than that of group members
► Expect group members to act like his or her personal servant
► Ask group members what they want to achieve
► Volunteer to do custodial work for the department



Question No: 22 ( Marks: 1 ) - Please choose one
The number of hours of vacation the members of a cultural group think is reflected in:
► Work orientation versus leisure orientation
► High context versus low-context culture
► Formality versus informality
► Urgent time orientation versus casual time orientation

Question No: 23 ( Marks: 1 ) - Please choose one
Religious diversity is most likely to affect workplace behavior because religious practices sometimes influence:
► Which hours and days people are willing to work
► Which gender a person is willing to work with
► Whether or not a person will accept a salary increase
► Whether employees demand a place of worship on company premises

Question No: 24 ( Marks: 1 ) - Please choose one
Assume that you want to start a good working relationship with a person from a high-context culture, which of the following would be an effective strategy?

► Use nonverbal communication channels and body language extensively to communicate
► Provide written communication so that your proposal is formally presented
► Don't be concerned about building a relationship
► Be very conscious of time, rush to get started

Question No: 25 ( Marks: 1 ) - Please choose one
A person with a strong work ethics:
► Has a firm belief in the dignity and value of work
► Will generally be willing to work for low wages
► Is more ethical on the job than at home
► Prefers being ethical to working hard

Question No: 26 ( Marks: 1 ) - Please choose one
A performance standard is a statement of what:
► You hope to accomplish on the job
► Constitutes acceptable performance
► You must do to get a raise
► The worker must do to retain a job



Question No: 27 ( Marks: 1 ) - Please choose one
A surgical nurse brings her complaint directly to the top administrator of the hospital. She is, therefore, violating the tactic called:

► Learn from your boss’s mistakes
► Stay in touch
► Recognize that your boss has problems too
► Avoid bypassing your manager

Question No: 28 ( Marks: 1 ) - Please choose one
Which of the following is suggested way of being a team player?
► Maintain honest and open relationships
► Follow the golden rule
► Make other people feel important
► The entire above are suggested ways


Question No: 29 ( Marks: 1 ) - Please choose one
An employee who wants to be a good team player should:
► Avoid giving information and opinions to others
► Avoid asking for favors from other team members
► Keep jokes to himself or herself
► Provide emotional support to group members


Question No: 30 ( Marks: 1 ) - Please choose one
All of the following are behaviors and skills of effective leaders EXCEPT:

► Practicing strong ethics
► Setting medium expectations for employees
► Developing partnerships with people
► Asking the right questions

Question No: 31 ( Marks: 1 ) - Please choose one
The experience of feeling competent to cope with the basic challenges in life and being worthy of happiness is known as:
► Self-esteem
► Arrogance
► Wishful thinking
► Self efficacy
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Question No: 32 ( Marks: 1 ) - Please choose one
Self-respect is another component of self-esteem. This refers to how you think and feel about yourself. A person with high self-esteem would also have high self-respect and could be expected to exhibit which of the following behaviors?
► Become highly self absorbed with personal matters
► Focus on the needs of others
► Stay in relationships where they are mentally or physically abused
► Beg others for things that could be obtained from their own efforts

Question No: 33 ( Marks: 1 ) - Please choose one
We know that the communication cycle completes only when the __________ step has been taken.
► Action
► Decoding
► Ideation
► Encoding

Question No: 34 ( Marks: 1 ) - Please choose one
While setting a goal, a person with high self-efficacy is likely to:
► Avoid goal setting
► Set very low goals
► Think that more goals are realistic
► Think that fewer goals are realistic

Question No: 35 ( Marks: 1 ) - Please choose one
Robina has the ability to find relevant information, to find connections between the old and the new to see the “big picture.” Robina has:
► Problems
► A strong personality
► Insight
► A lack of concern for details

Question No: 36 ( Marks: 1 ) - Please choose one
A person is communicating about himself or herself in public, he/she is showing:
► Self-concept
► Perceived self
► Private self
► Projected self


Question No: 37 ( Marks: 1 ) - Please choose one
Which type of personality is commonly associated with stress?
► Type A
► Type B
► Inner directed
► Traditional

Question No: 38 ( Marks: 1 ) - Please choose one
Ali was working in a technical department; his manager transferred him to purchase department on better package for enhancing profitability of the organization due to his hard work. It shows what kind of situation?
► Lose-lose
► Win-win
► Lose-win
► Win-lose

Question No: 39 ( Marks: 1 ) - Please choose one
Ali, supervisor of assembly line, receives an order from the production manager. This is an example of:
► Informal communication
► Downward communication
► Lateral communication
► Circular communication

Question No: 40 ( Marks: 1 ) - Please choose one
 Bouncing back from setbacks and embarrassment is often referred as:
► Resilience
► Jumping
► Helping
► Driving



Question No: 41 ( Marks: 5 )
Discuss in detail any two barriers to communication.
Question No: 42 ( Marks: 5 )
How your self perception emerges out of your relations with others like your family and friends? Discuss with two examples. (2.5+2.5)

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