FINALTERM EXAMINATION
Spring 2010
MGT502- Organizational Behaviour (Session - 4)
Time: 90 min Marks: 69
www.allvupastpapers.blogspot.com Question No: 1 ( Marks: 1 ) - Please choose one
Which dimension of the Big Five model refers to be pleasant and accommodating in social situations?
► Extroversion
► Openness to experience
► Emotional stability
► Agreeableness
Question No: 2 ( Marks: 1 ) - Please choose one
The ability of a person to manipiulate his/her emotions according to a given situation is called________________.
► Emotional Intelligence
► Emotional Constraints
► Affective Emotions
► Cognitive dissonance
Question No: 3 ( Marks: 1 ) - Please choose one
Relevant personal characteristics affecting perception of the perceiver are:
► Attitudes
► Interests
► Past experiences
► All of the given options
Question No: 4 ( Marks: 1 ) - Please choose one
According to attribution theory, which of the following is an internally caused behavior?
► Working late in order to get a promotion
► Arriving at work late because heavy traffic
► Working weekends because of your employer’s orders
► Depending on luck for success
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following statements is NOT an example of stereotyping?
► There is no need to offer child-care to him; men aren’t interested in child care
► Don’t hire an older worker; they can’t learn new skills
► She was good at her last job, so she will be good at this one
► She won’t relocate for a promotion, since women don’t relocate
Question No: 6 ( Marks: 1 ) - Please choose one
Teams generally have a(n) _____________ impact on employee motivation.
► Inconsistent
► Positive
► Discouraging
► Neutral
Question No: 7 ( Marks: 1 ) - Please choose one
Bilal tells his boss only what he believes the boss wants to hear. Bilal is engaging in:
► Filtering
► Defensiveness
► Selective perception
► Selective selection
Question No: 8 ( Marks: 1 ) - Please choose one
Which of the following communication function is performed, when employees are required to follow their job description or to comply with company policies?
► Control
► Motivation
► Information
► Emotional expression
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following is the most effective communication network for facilitating the emergence of a leader?
► Chain
► All-channel
► Wheel
► Direct
Question No: 10 ( Marks: 1 ) - Please choose one
The transactional and transformational leadership should be viewed as:
► Opposing approaches to accomplishing goals
► Subcomponents of situational leadership
► Building blocks of charismatic leadership
► Cumulative forms of leadership
Question No: 11 ( Marks: 1 ) - Please choose one
One reacts to _____ power out of fear of the negative consequences if one fails to comply.
► Legitimate
► Coercive
► Punitive
► Referent
Question No: 12 ( Marks: 1 ) - Please choose one
Dependency is inversely proportional to which of the following statement?
► The level of an individual’s personal power
► The number of alternative sources of a particular resource
► The type of informational analysis conducted in a situation
► The financial resources required to solve a problem
www.allvupastpapers.blogspot.com Question No: 13 ( Marks: 1 ) - Please choose one
Most organizations develop multiple suppliers rather than give their business to only one in order to:
► Maximize power
► Increase information
► Reduce dependency
► Develop interdependence
Question No: 14 ( Marks: 1 ) - Please choose one
Which type of conflict will you experience among the multiple roles in your life, like role of a father and a manager?
► Intergroup Conflict
► Interpersonal Conflict
► Interrole Conflict
► Intrarole Conflict
Question No: 15 ( Marks: 1 ) - Please choose one
Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price. This is an example of:
► BATNA
► Distributive negotiation
► Integrative negotiation
► Third party negotiation
Question No: 16 ( Marks: 1 ) - Please choose one
Which of the following is NOT a common success criteria for any organizational structures?
Decentralized ► reporting
High residual mass ►
Permanent monitoring ►
► Rapid response
Question No: 17 ( Marks: 1 ) - Please choose one
A tall, centralized hierarchy of authority and top-down communication and decision making are characteristics of which of the following organizational structures?
Organic ► structure
Matrix ► structure
Mechanistic structure ►
► Functional structure
Question No: 18 ( Marks: 1 ) - Please choose one
Which of the following term defines how job tasks are formally divided, grouped, and coordinated?
Organizational ► structure
Work ► specialization
► Departmentalization
Organizational ► behavior
Question No: 19 ( Marks: 1 ) - Please choose one
Which of the following organizational design superimposes product or project based design on existing function-based design?
Matrix ► Structure
► Functional Structure
Divisional ► Structure
Holding ► structure
Question No: 20 ( Marks: 1 ) - Please choose one
Giving workers more control over how a task is to be completed often leads to job enrichment because:
Workers can think out ► their own way of tackling the task
Change their pattern of ► working when they want
Feel more responsible ► for achieving the end product
► All of the given options
Question No: 21 ( Marks: 1 ) - Please choose one
Which one of the following best describes the process of interaction and integration among the people, companies, and governments of different nations, driven by international trade and investment and aided by information technology?
Reengineering ►
► Globalization
Encroachment ►
► IT-Era
Question No: 22 ( Marks: 1 ) - Please choose one
Implementing ISO often gives the following advantages EXCEPT:
Create a more efficient, effective operation ►
Increase customer satisfaction and retention ►
► Reduce international trade
Reduce waste and increases productivity ►
Question No: 23 ( Marks: 1 ) - Please choose one
Which one of the following is NOT an example of regional economic alliances?
European Union ►
► Democratic Union of Hungarians
North American Free ► Trade Agreement
Question No: 24 ( Marks: 1 ) - Please choose one
A technical specialists working with a reputable organization is allowed to continue to contribute his expertise to the company without having to become manager. He makes recommendations in a wide range of business areas, participates in high level decisions, and acts as mentor to other employees. This situation is represented by which one of the following option?
► Traditional career path
► Network career path
► Lateral skill path
► Dual career path
Question No: 25 ( Marks: 1 ) - Please choose one
Individual career counseling and information services are part of which one of the following career development phase?
► Assessment phase
► Direction phase
► Development phase
Decline phase ►
Question No: 26 ( Marks: 1 ) - Please choose one
Performance is a function of which of the following factors?
Skill, willingness to act and ► reward
► Ability, motivation and opportunity
Knowledge, skills and abilities ►
► Tasks, incentives and rewards
Question No: 27 ( Marks: 1 ) - Please choose one
Responding to changes in external or internal environment is called:
Incremental Change ►
Anticipatory change ►
Radical Change ►
Reactive ► change
Question No: 28 ( Marks: 1 ) - Please choose one
Which of the following is NOT a primary force for change in organizations?
Technology ►
Social ► trends
Economic ► shocks
► Decreasing skill sets
Question No: 29 ( Marks: 1 ) - Please choose one
Ability to understand what is read or heard and the relationship of words to each other is called _______.
► Verbal comprehension
Non verbal comprehension ►
Perceptual speed ►
Memory ►
Question No: 30 ( Marks: 1 ) - Please choose one
Which of the following statements about gender difference in leadership is correct?
► There is no difference in leadership on the basis of gender
Women leaders are not ► good at negotiation
Men leaders seem to be ► more supportive and patient
Women tend to adopt ► democratic leadership style
Question No: 31 ( Marks: 1 ) - Please choose one
When individuals or groups throughout the hierarchy participate in decision making, authority is considered to be:
Formalized ►
Efficient ►
Specialized ►
► Decentralized
Question No: 32 ( Marks: 1 ) - Please choose one
The aim of which of the following is to fundamentally change the way everybody in the organization conceives his or her role?
Downsizing ►
Reengineering ►
Formalization ►
► Specialization
Question No: 33 ( Marks: 1 ) - Please choose one
Transmission of which of the following is the primary purpose of socialization?
► Core values to new members
Task ► demands
Information ► associated with the realistic preview
Information that ► allow future employees to master the job
Question No: 34 ( Marks: 1 ) - Please choose one
Which of the following is the individual source of resistance to change?
Structural ► inertia
Threat to ► expertise
► Economic threat
► Threatened power
Question No: 35 ( Marks: 1 ) - Please choose one
Which of the following is the organizational source of resistance to change?
► Fear of unknown
Economic ► threat
New social ► relationship
► Threatened power
Question No: 36 ( Marks: 1 ) - Please choose one
ABC manufacturer is a local organization. The CEO of that organization is thinking of expanding his business in international market. What can be the possible reasons of this expansion?
► To earn foreign capital
To work with ► untrained labor
To avoid cultural ► diversity
To work under poor working ► conditions
Question No: 37 ( Marks: 1 ) - Please choose one
PTCL has contracted with different recruiting agencies to provide human resource for its call centers. It is an example of which of the following?
Off ► shoring
► Outsourcing
Job ► migration
Geocentric ►
Question No: 38 ( Marks: 1 ) - Please choose one
Ali is working in an organization where his boss has a very authoritative personality. He always threatens him by explanation calls and termination warnings. Which of the following factor is causing stress for him?
Supervisor ►
► Salary
Security ►
Safety ►
Question No: 39 ( Marks: 1 ) - Please choose one
Which of the following performance management component is about summarizing the performance and ranking the records?
Monitoring ►
Rewarding ►
Rating ►
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following system comprises the processes and activities involved in performance appraisals?
► Performance management
Quality ► management
Stress ► management
Team ► management
Question No: 41 ( Marks: 1 ) - Please choose one
Job rotation, understudy assignments, apprenticeship and formal mentoring programs are examples of which of the following?
On the job ► training
► Off the job training
Simulation training ►
Vestibule training ►
Question No: 42 ( Marks: 1 ) - Please choose one
All of the following are examples of indirect compensations EXCEPT:
► Breaks
Bonuses ►
Pensions ►
► Educational assistance
Question No: 43 ( Marks: 1 ) - Please choose one
A manager performing the role of disseminator is most likely to do which of the following activity?
Speak in a Chamber ► of Commerce's meeting
Hire a new Human ► Resource Manager for the company
► Inform subordinates about newly founded competitors
Develop a new ► strategic five-year plan for the company
Question No: 44 ( Marks: 1 ) - Please choose one
Which of the following is an example of positive emotions?
Anger ►
Sadness ►
► Pride
Disgust ►
Question No: 45 ( Marks: 1 ) - Please choose one
The banner ads on the different website that are large, bold graphics and have moving images are grabbing attention of viewers due to which of the following external stimulus?
► Size and motion
Novelty and ► familiarity
Intensity and ► contrast
Repetition and ► familiarity
Question No: 46 ( Marks: 1 ) - Please choose one
The degree to which people in a country accept that power in institution and organizations is distributed unequally is called:
Terminal ► Values
► Power Distance
Fairness ►
Uncertainty ► Avoidance
Question No: 47 ( Marks: 1 ) - Please choose one
The graphic portrayal of a two-dimensional view of leadership styles by Blake and Mouton is known as:
Least preferred ► co-worker scale
Leader-participation ► model
Autocratic-democratic ► continuum
► Managerial grid
Question No: 48 ( Marks: 1 ) - Please choose one
In a manufacturing organization supervisors and plant managers have which of the following type of authority?
Line ► authority
Functional ► authority
Staff ► authority
► All of the given options
Question No: 49 ( Marks: 3 )
What is the purpose of conducting the job analysis?
.
Question No: 50 ( Marks: 3 )
Explain the role of 360 degree feedback in the measurement of performance.
Question No: 51 ( Marks: 5 )
How the stress can be recognized?
Question No: 52 ( Marks: 5 )
Differentiate between job description and job specification.
Question No: 53 ( Marks: 5 )
When the organizations opt for the process reengineering?
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