ENG201- Business and Technical English Writing Complete Final Term Paper

FINALTERM  EXAMINATION

Fall 2009

ENG201- Business and Technical English Writing (Session - 2)

Time: 120 min

Marks: 75

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Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the following is unsurpassed in its ability to depict the composition of a whole?

       ► Pie Charts

       ► Flow Charts

       ► Organizational Charts

       ► Schedule Charts

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which of the followings are like good mail order forms, although they also provide more room for explaining special needs.

       ► Order letters

       ► Adjustment letters

       ► Inquiry letters

       ► Deposit letters

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Question No: 3    ( Marks: 1 )    - Please choose one

 Which of the following presents the main idea before the supporting data?

       ► Strategic plan

       ► Indirect plan

       ► Direct plan

       ► Business plan

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Which of the following sentences gives instructions?

       ► Open your book and turn to page twenty-five.

       ► You open your book and turn to page twenty-five.

       ► Do you open your book and turn to page twenty-five.

       ► Can you open your book and turn to page twenty-five.

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Question No: 5    ( Marks: 1 )    - Please choose one

 Which is farthest in the past?

       ► couple of days

       ► last week

       ► a day before yesterday

       ► a month ago

   

Question No: 6    ( Marks: 1 )    - Please choose one

 How can you make the following statement Concise?                                   

‘There are only four rules of our company and every employee is bound to follow these rules.’

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       ► Four rules must be observed.

       ► There are four rules that must be observed.

       ► You must follow the rules.

       ► Follow the rules.

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following is a nonverbal communication conveyed by posture and movement?

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       ► Expressions

       ► Body language

       ► Nodding of head

       ► Smile

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following composition process is used in general and specific purpose while developing profile?

       ► Composing business message

       ► Defining objectives

       ► Bad news message

       ► Planning business message

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Question No: 9    ( Marks: 1 )    - Please choose one

 How will you define building credibility?

       ► Try to earn confidence of strangers especially those predisposed to be skeptical or antagonistic.

       ► Giving your audience a preview what’s ahead add to your authority and more importantly, helps people understand your message.

       ► Arousing audience’s interest

       ► The relationship you have with your audience

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Question No: 10    ( Marks: 1 )    - Please choose one

 How can we hold audience’s attention?

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       ► Plan to devote half of your time on audience’s behavior

       ► Present every point in light of audience’s needs and values

       ► By changing tone of voice

       ► None of them

   

Question No: 11    ( Marks: 1 )    - Please choose one

 When analyzing an audience during the speech, the first thing the speaker should be aware of is the audience's:

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       ► Evaluation

       ► Understanding

       ► Motivation

       ► Attention

   

Question No: 12    ( Marks: 1 )    - Please choose one

 What is meant by self-oriented roles?

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       ► Showing relationship among ideas

       ► Calling attention to oneself and demanding recognition from others

       ► Drawing out other members by showing verbal and non verbal support, praise or agreement

       ► Suggesting decision-making procedures

   

Question No: 13    ( Marks: 1 )    - Please choose one

 ---------is used to enclose one or more entire sentences that add relevant but not essential detail to the main discussion.

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       ► Ellipses

       ► Exclamation marks

       ► Parentheses

       ► Brackets

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.

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       ► In the newspaper, an interesting article appeared.

       ► In the newspaper, an interesting article appeared.

       ► In the newspaper, an interesting article appeared.

       ► In the newspaper, an interesting article appeared.

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.

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       ► The insurance agent gave her sound advice.

       ► The insurance agent gave her sound advice.

       ► The insurance agent gave her sound advice.

       ► The insurance agent gave her sound advice.

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

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       ► I am asking if you would like to rollerblade together tomorrow?

       ► I am asking "if you would like to rollerblade together tomorrow"?

       ►  I am asking "if you would like to rollerblade together tomorrow."

       ► I am asking if you would like to rollerblade together tomorrow.

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

     

       ► Wherever we go people recognize us.

       ► Wherever we go, "people" recognize us.

       ► Wherever we go; people recognize us.

       ► Wherever we go, people recognize us.

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Question No: 18    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

      

 

       ► Whenever, Cheryl, is in town she visits her sister.

       ► Whenever Cheryl, is in town she visits her sister.

       ► Whenever Cheryl is in town she visits her sister.

       ► Whenever Cheryl is in town, she visits her sister

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Question No: 19    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

      

   

       ► Carl worried about the hurricane; but tried to stay calm and help his family.

       ► Carl worried about the hurricane; but tried to stay calm, and help his family.

       ► Carl worried about the hurricane but tried to stay calm and help his family.

       ► Carl worried about the hurricane but tried to stay calm, and help his family.

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

 

       ► That is a promise that cannot be broken.

       ► That is a promise who cannot be broken.

       ► That is a promise whom cannot be broken.

       ► That is a promise which cannot be broken.

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Question No: 21    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

      

 

       ► The alarm clock went off at 4:00 o'clock.

       ► The alarm clock went off at four p.m. o'clock.

       ► The alarm clock went off at four o'clock.

       ► The alarm clock went off at four o'clock p.m.

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Question No: 22    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

    

       ► She will go to her grave with some secrets said Wendy.

       ► "She will go to her grave with some secrets," said Wendy.

       ► "She will go to her grave with some secrets" said Wendy.

       ► "She will go to her grave with some secrets." said Wendy.

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

      

   

       ► When I noticed that our dog cut it's paw, I called the veterinarian right away.

       ► When I noticed that our dog cut it's paw; I called the veterinarian right away.

       ► When I noticed that our dog cut its paw, I called the veterinarian right away.

       ► When I noticed that our dog cut its paw; I called the veterinarian right away.

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Question No: 24    ( Marks: 1 )    - Please choose one

 ----------------- is a list of source materials on a particular subject.

       ► Index

       ► Bibliography

       ► Appendixes

       ► Glossary

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

       

        

 

       ► As the invitation stated, we'll see you on the tenth for our reunion.

       ► Like the invitation stated, we'll see you on the, tenth for our reunion.

       ► As the invitation stated, we'll see you the: tenth for our reunion.

       ► Like the invitation stated, we'll see you: the tenth for our reunion.

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Question No: 26    ( Marks: 1 )    - Please choose one

 Which of the following aspect denotes the necessary research and organizing ideas?

        

       ► Informal letter

       ► Report production

       ► Manuscript

       ► None of them

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Choose the correct sentence.

       

      

      

       ► That is a problem who can't be solved without a calculator. 

       ► That is a problem that can't be solved without a calculator. 

       ► That is a problem whom can't be solved without a calculator.

       ► That is a problem which can't be solved without a calculator. 

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Question No: 28    ( Marks: 1 )    - Please choose one

 How many types of criteria are used in proposal?

       ► Two

       ► Three

       ► Four

       ► Five

    

Question No: 29    ( Marks: 1 )    - Please choose one

 Which of the following statement does not apply to the element of “discussion” in a report?

 

       ► It should be consistent with the study results.

       ► It should not go beyond the study results.

       ► It should generally be distinct from the results.

       ► In qualitative studies, keeping it distinct from results is difficult.

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Question No: 30    ( Marks: 1 )    - Please choose one

 Which one of the following is more effective Technical Communication?

       ► Oral communication

       ► Mata communication

       ► Non verbal communication

       ► Written communication

   

Question No: 31    ( Marks: 2 )

 What is formal document?

   

Question No: 32    ( Marks: 2 )

 Explain the term ‘Abstract’.

   

Question No: 33    ( Marks: 2 )

 What is the goal of Content Listening?

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Question No: 34    ( Marks: 3 )

 What is an “Empirical Research Report”?

   

Question No: 35    ( Marks: 3 )

 Why Background information is added to Instructions?

   

Question No: 36    ( Marks: 3 )

 What do you know about Task-facilitating roles in meeting?

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Question No: 37    ( Marks: 5 )

 Explain the terms ‘Chronology’ and ‘Spatially’.

   

Question No: 38    ( Marks: 5 )

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 How can you make your document error free?

  

Question No: 39    ( Marks: 10 )

 You are employed in a local insurance company. The personnel manager, being concerned about poor staff morale following the closure of a small nearby branch and redundancies in 2 others, has asked the office supervisor to look into the problem. Assuming that you are the office supervisor, write a memorandum to the personnel manager outlining the problem and setting out the proposals for raising staff morale.

   

Question No: 40    ( Marks: 10 )

 You are a General Manager of Telenor; you have noticed that due to the new packages of other networks your network is losing attraction. Write a Proposal to your MD and suggest that how can you make your network more attractive and popular.                                                                                                          

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